How to Choose a Security Company

September 2nd, 2022

Hiring the right security company is an important step in protecting your home or business from security and safety threats, such as fires and intrusion. However, there are a number of security companies in Austin, TX. How do you know which one of them can provide you with the best services and products?

Finding the right security company to work with can seem like a daunting task, unless you know exactly what to look for in one. Here are seven tips on how to find a reliable, experienced, and qualified security company.

1. Seek Recommendations From Family and Friends Living in the Same City or State

One of the easiest ways to find a security company that you can trust is to ask family and friends who have security systems installed in their homes. It’s important that they are living in the same city and state as you do, as you want to work with a local company. Similarly, you can also ask neighbors who have alarm and security systems in their homes.

When you work with a security company based in Austin, TX, it will be easier for you to learn more about them. You’ll also be able to easily get in touch with them should you have any concerns regarding your system.

2. Look for a Company With Certified Staff

When you already have a security company in mind, take the time to learn more about them. One of the first things you should endeavor to find out is if the company’s employees are trained and certified by the National Training School (NTS) of the Electronic Security Association (ESA).

Security professionals trained and certified through the ESA’s NTS have completed intensive training when it comes to electronic security. Working with such professionals gives you peace of mind, knowing that you’re getting industry-standard services.

3. Evaluate The Company’s Track Record

One of the best ways to determine whether an alarm and security systems company is reliable and credible is to learn more about their work history. Do they get complaints from customers? How well do they handle such complaints? You can check with the Better Business Bureau and local consumer protection agencies to see whether the company receives a lot of complaints.

4. Ask for Proof of License and Permits

Companies need to secure business permits before they can operate a business. Furthermore, some states require security professionals to secure licenses before they can offer services.

In general, security companies will only be able to get permits and licenses to operate if they pass the stringent requirements of the local government and professionals board. So, working with a fully licensed company also means working with a highly qualified one.

5. Sit Down With the Company’s Representative

Once you’ve narrowed down your options, it’s best to schedule a meeting and consultation with the security company you’re eyeing to hire. They will send a representative. In the meeting, you can discuss your needs and the security company’s representative will provide you with recommendations.

During the meeting, you’ll be able to gauge whether the company has the kind of services and systems that you need.

Ready to enhance your Austin, TX home or business? Get in touch with us today to schedule a consultation!